How to Improve Employee Engagement
Quantitative surveys can identify factors such as morale, engagement, and criticism, but what drives those responses? Protagonist is using big data and machine learning to uncover and identify what really motivates people to come to work everyday.
Our customer, a large hospital system, was suffering from low employee engagement and high turnover, which led to dissatisfied patients.
Quantitative employee surveys identified employees had low engagement & morale coupled with high levels of stress, but couldn’t identify what was driving those scores.
Protagonist analyzed tens of thousands of employee comments from company surveys, augmented with of reviews from sites like Glassdoor and Indeed to uncover what was driving employee beliefs.